Can't log in using mobile network since version 1.8

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Jun 20, 2015 09:40

Subject: Can't log in using mobile network since version 1.8

StarryBlink

Messages: 184,
Joined: Jan 04, 2012,
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With wifi, the game work perfectly.
But I can't play online game at all using mobile internet.
It keep saying "A network error has occurred" and "Invalid content received. Please check your connection."

This bug is the big problem for me. Make me miss my turns many times.
Since the mobile network is usually the only internet access I have during my day.
So please fix it hurrily. As it was alway work well before version 1.8 .

Uniwar version 1.8.9

1st device : Samsung galaxy tab s 8.4
Android version 5.0.2

2nd device : Samsung galaxy s4 zoom
android version 4.2.2

This bug occur in both device.

Jun 22, 2015 18:30

Subject: Re:Can't log in using mobile network since version 1.8

Danilla

Messages: 2,
Joined: Jun 22, 2015,
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I am experiencing the same issue.

Version 1.8.13. Device Galaxy Note 4. On mobile network I am getting error messages about 90% of attempts to login or get the list of games. Error messages: A network error has occurred. And then Invalid content received. The most annoying thing that it also happens when you finally logged on and making your turn - message pops up every couple of seconds...

The messages appear very quickly after initiating log in. Maybe an issue with connection timeout?

Jun 23, 2015 04:24

Subject: Re:Can't log in using mobile network since version 1.8

xavi

Messages: 554,
Joined: Jun 12, 2009,
Location: California
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Hi Danilla & StarryBlink, we just discovered your messages. We are looking right now into the issue. We did change the network implementation starting in version 1.8. Clearly there is an issue...

Please let us know which version do you use (Google Play or Amazon)?
Do you still have the problem on 1.8.15?

We are investigating this issue to make sure it will be fixed. We will post on the forum and on the chat what we find. You can also contact us directly at support@uniwar.com if you wish.
Thank you very much for reporting the problem.

-= The UniWar Team =-

Jun 23, 2015 07:37

Subject: Re:Can't log in using mobile network since version 1.8

xavi

Messages: 554,
Joined: Jun 12, 2009,
Location: California
Offline

The network connection issues have been fixed in 1.8.16.
Thank you to the smart player: Danilla who found that the issue was a misconfigured timeout on the HTTP connection (1 second of timeout instead of 20 seconds)

-= The UniWar Team =-

Jun 23, 2015 10:56

Subject: Re:Can't log in using mobile network since version 1.8

StarryBlink

Messages: 184,
Joined: Jan 04, 2012,
Offline

It's already fixed. Thanks

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