Rubbish Upgrade

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Jul 11, 2009 03:36

Subject: Rubbish Upgrade

beng

Messages: 2,
Joined: Jun 24, 2009,
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AWFUL, UNPROFESSIONAL UPGRADE PROCESS.

I am probably leaving Uniwar to never return, and I will now stop recommending it to friends. You silly people wrote an upgrade that failed to work with the usual iPhone application upgrade process. Somehow your CUSTOMERS were supposed to magically "know" to delete the app from their phones, and then re-install it from the App store. By the time I figured this out, my turn had been skipped in all my games, and therefore I have had to surrender games that had been quite close. I cannot describe how frustrating this is. NEVER DO A RIDICULOUS "DELETE THEN REINSTALL" UPGRADE AGAIN, without at least temporarily waving the between-turn time limit. Pathetic!

Jul 11, 2009 20:48

Subject: Re:Rubbish Upgrade

brainiac

Messages: 88,
Joined: Jun 10, 2009,
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that actually is a good idea at the end of your rant. extending turn time limits when a new update comes out in case there are bugs.

Jul 14, 2009 11:11

Subject: Rubbish Upgrade

digimmortal

Messages: 7,
Joined: Jun 21, 2009,
Location: Staffordshire, UK
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beng wrote: AWFUL, UNPROFESSIONAL UPGRADE PROCESS.

I am probably leaving Uniwar to never return, and I will now stop recommending it to friends. You silly people wrote an upgrade that failed to work with the usual iPhone application upgrade process. Somehow your CUSTOMERS were supposed to magically "know" to delete the app from their phones, and then re-install it from the App store. By the time I figured this out, my turn had been skipped in all my games, and therefore I have had to surrender games that had been quite close. I cannot describe how frustrating this is. NEVER DO A RIDICULOUS "DELETE THEN REINSTALL" UPGRADE AGAIN, without at least temporarily waving the between-turn time limit. Pathetic!

.... or you could just engage your brain after the app fails to load.

Jul 15, 2009 00:05

Subject: Rubbish Upgrade

Anonymous

Wow, you thought that one up all on your own Digi?

Jul 16, 2009 21:05

Subject: Rubbish Upgrade

kralux

Messages: 223,
Joined: Jun 01, 2009,
Location: California, USA
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We apologize greatly for this. We have taken measures to avoid this to happen again.
Please note that we have a QA team dedicated to testing the game before every update gets released. This is a very complex game however and this is the reason why sometimes bugs like this (and yes, this is a crippling one) may happen. However, as said above, we have taken measures to prevent this kind of issue as much as possible.

Jul 18, 2009 07:19

Subject: Re:Rubbish Upgrade

blitzkrieger

Messages: 13,
Joined: Jun 02, 2009,
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I would like to know how today's Kharelean issue slipped through the "new measures" mentioned in the previous post. Is it just me or do things seem to be getting more buggy rather than less.

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