draka
Messages: 38,
Joined: Jun 16, 2009,
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draka
Messages: 38,
Joined: Jun 16, 2009,
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Yesterday the game was working fine today I cannot end my turn as error says "cannot end turn, please validate email address."
I have gone to my account and it says email not validated but when I ask for confirmation email none arrives.
I have not updated or made any changes since I went to bed yet this morning I cannot play.
Can u PLEASE help
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gracier
Messages: 17,
Joined: Sep 27, 2010,
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gracier
Messages: 17,
Joined: Sep 27, 2010,
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Hi Draka, I think you’ve done most of this but here's what to do step by step... I suspect the e-mail might be in your junk/spam box.
1. Go into HQ and select my profile
2. Check the e-mail address is a regular account you use
3. Select send validation email
4. Go into your email now, an email should be waiting for you
5. If it is not there, check your span folders/ junk email
6. Follow the instructions on the ‘last’ mail you received from the uniwar team; i.e. Visit the following link to confirm your email
Hopefully it will now allow you to now proceed with your battles
Cheers
Gracier
This message was edited 1 time. Last update was at Jul 01, 2011 06:55
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2112
Messages: 16,
Joined: Aug 29, 2009,
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2112
Messages: 16,
Joined: Aug 29, 2009,
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No there is something wrong. I am having same issue and have followed the steps you suggest over and over. And no the email is not stuck in a spam folder. I even changed my email addy hoping the be able to play again. From what i see the server wont sendbthe validation email. Hope this gets fixed shortly
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mwneuendorf
Messages: 6,
Joined: Oct 21, 2010,
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mwneuendorf
Messages: 6,
Joined: Oct 21, 2010,
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I'm having this same problem. no e-mail is sent no matter what I do. The e-mail I use is in my profile.
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morifen
Messages: 9,
Joined: May 30, 2011,
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morifen
Messages: 9,
Joined: May 30, 2011,
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I am also having the same problem. THe verification email is not being sent.
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draka
Messages: 38,
Joined: Jun 16, 2009,
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draka
Messages: 38,
Joined: Jun 16, 2009,
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Many thanks Gracier for reply, but sadly to no avail I have waited until now to reply in the hope that a confirmation email would arrive but neither my inbox or junk folders has received anything from uniwar in the last 10 hours.
I had noticed that my email address had been altered somehow but this was corrected shortly after your reply, yet still no response in 10 hours.
Is thier a way to contact the uniwar team directly ?
Any other possible solutions gladly welcome
Draka
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zonewolf
Messages: 1,
Joined: Jul 01, 2011,
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zonewolf
Messages: 1,
Joined: Jul 01, 2011,
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I am also having the same issue!
I'm getting skipped and am losing My hard earned standings!
Please fix the issue with the e mail validation! Or remove it!
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Nighter
Messages: 2,
Joined: Aug 17, 2011,
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Nighter
Messages: 2,
Joined: Aug 17, 2011,
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Hi Draka, I think you’ve done most of this but here's what to do step by step... I suspect the e-mail might be in your junk/spam box.
1. Go into HQ and select my profile
2. Check the e-mail address is a regular account you use
3. Select send validation email
4. Go into your email now, an email should be waiting for you
5. If it is not there, check your span folders/ junk email
6. Follow the instructions on the ‘last’ mail you received from the uniwar team; i.e. Visit the following link to confirm your email
Hopefully it will now allow you to now proceed with your battles
Cheers
Gracier
hi gracier i open HQ and My Profile but theres no "send validation e-mail" button...i can´t play like this somebody help
thx
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Nighter
Messages: 2,
Joined: Aug 17, 2011,
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Nighter
Messages: 2,
Joined: Aug 17, 2011,
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gracier wrote: Hi Draka, I think you’ve done most of this but here's what to do step by step... I suspect the e-mail might be in your junk/spam box.
1. Go into HQ and select my profile
2. Check the e-mail address is a regular account you use
3. Select send validation email
4. Go into your email now, an email should be waiting for you
5. If it is not there, check your span folders/ junk email
6. Follow the instructions on the ‘last’ mail you received from the uniwar team; i.e. Visit the following link to confirm your email
Hopefully it will now allow you to now proceed with your battles
Cheers
Gracier
sorry for not quoting eralier but is it because of patch cuz in the HQ theres is 4 options: the terms of use ,my profile, my friends and my account and none of those have the option to send a validation e-mail .
plz help
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dewgong
Messages: 2,
Joined: Aug 20, 2011,
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dewgong
Messages: 2,
Joined: Aug 20, 2011,
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Same prob here
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